Your whole team joins free.
No per-seat charges. Upgrade or downgrade anytime in self-service.
No credit card required · Cancel anytime
Standard
For small teams getting started with signup and chats.
What you get:
- Task and shift posting with self-signup
- Built-in messaging with push notifications
- Member profiles with custom fields
- Smart targeting by skill, location, or group
- CSV export of tasks and member data
- Native iOS, Android, and browser apps
- Unlimited team members
- Unlimited administrators
Plan boundaries:
- 25 concurrent active tasks or shifts
- Last 100 tasks kept in archive
- Chat history up to 10,000 messages
Pro
billed annually billed monthly
For growing teams that need higher volume, bulk operations, and full history.
Everything in Standard, plus:
- Unlimited active tasks and shifts
- Full task archive — nothing expires
- Complete chat history — no message cap
- Bulk task creation via CSV upload — post hundreds of shifts from a single file
- Custom team URL for branded invitations
- Dynamic member segments — groups update automatically when profiles change
- Extended admin settings and controls
Start free and upgrade later. Or go straight to Pro!
Enterprise
Billed annually, no monthly option · Launch fees apply depending on scope.
For organisations that need a branded experience, integrations, or custom development.
Everything in Pro, plus:
- Your own branded app listed in the App Store and Google Play
- Custom colours and logo
- API access for custom integrations
- Webhook support for real-time event syncing
- Custom development and bespoke feature work
- Dedicated onboarding and priority support
We'll scope your integration needs, branding, and rollout plan.
Included in every plan
Custom profile and task fields · Field-based targeting · Browser, iOS, and Android access · Unlimited team members · Unlimited administrators · GDPR-compliant · Self-service billing
Plan comparison
| Feature | Standard | Pro | Enterprise |
|---|---|---|---|
| Active tasks | 25 concurrent | Unlimited | Unlimited |
| Task archive | Last 100 tasks | Full history | Full history |
| Chat history | 10,000 messages | Unlimited | Unlimited |
| CSV data export | Included | Included | Included |
| Bulk task creation (CSV upload) | Not included | Included | Included |
| Custom team URL | Not included | Included | Included |
| Dynamic member segments | Not included | Included | Included |
| Extended admin settings | Not included | Included | Included |
| White-label branded app | Not included | Not included | Included |
| Custom colours and branding | Not included | Not included | Included |
| REST API access | Not included | Not included | Included |
| Webhook integrations | Not included | Not included | Included |
| Custom development | Not included | Not included | Included |
| Priority support | Not included | Not included | Included |
| Nonprofit discount | Not included | Available | Available |
Frequently asked questions
What happens when I hit 25 active tasks on the free plan?
You can't create new tasks until you complete, cancel, or archive existing ones to free up slots. Your team data, member profiles, and chat history are all preserved — nothing gets deleted. If you regularly need more than 25 tasks running at once, that's when Pro makes sense.
What counts as an "active" task?
An active task is one that's currently open for signup or in progress. Once a task is completed or cancelled, it moves to your archive and no longer counts toward the 25-task limit on the free plan.
Is the free plan really free? What's the catch?
It's genuinely free with no expiration date and no credit card required. You'll only ever pay if you choose to upgrade for additional features. We don't auto-enroll anyone into paid plans.
How much do I save with annual billing?
Pro annual is $99/month ($1,188/year) compared to $119/month on monthly billing — a 17% saving. Enterprise pricing may also vary by billing term; we'll discuss this on your onboarding call.
Can I switch between monthly and annual billing?
Yes. You can change your billing cycle from your account settings at any time. If you switch from monthly to annual mid-cycle, the remaining balance is prorated.
Can I pause or cancel my paid subscription?
Yes. If you cancel, your account reverts to the free Standard plan. All your existing data — members, task history, and chat messages — is preserved. If your usage fits within the free plan limits, you can keep using Zelos indefinitely. Reactivate your paid plan whenever you're ready.
What payment methods do you accept?
We accept all major credit and debit cards. Payment is processed securely through Stripe.
Do you offer a nonprofit or education discount?
Yes. Registered nonprofits and educational institutions may qualify for discounted pricing on Pro and Enterprise plans. Contact our support team for details.
What happens to my data if I downgrade?
Your team data, member profiles, and task history are preserved when you downgrade. On the free plan, you'll be subject to the Standard limits (25 active tasks, 100-task archive, 10,000 chat messages), but nothing is deleted. You retain CSV export access on every plan.
Can I run multiple teams on one account?
Yes. A single Zelos account can manage multiple independent teams, each with its own member list, tasks, and settings.
Do you offer a free trial of Pro?
Yes, the Pro plan has a free 7-day trial.
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